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Phindile M
1 reviews | Active since Sept 2017
28 Mar 2025, 11:25
Frustrated Customer!!!
It is so sad that with Pay Joy the only time you get an issue resolved is by escalating it here on Hellopeter. The chat, WhatsApp and phone line is pathetic, it doesn't help that you deal with AI who doesn't assist fully. Please review this as it is frustrating. I have paid the last balance on my phone of R106 however the phone has been blocked. I need assistance as the phone is now paid in full!!!
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
31 Mar 2025, 17:47Hi Phindile M,
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat with us on WhatsApp at https://wa.me/*** or via the chat option in your PayJoy app.
Kind Regards,
PayJoy.
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat with us on WhatsApp at https://wa.me/*** or via the chat option in your PayJoy app.
Kind Regards,
PayJoy.
Payjoy SA (Pty) Ltd's reply31 Mar 2025, 17:47
Official
Hi Phindile M,
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat with us on WhatsApp at https://wa.me/*** or via the chat option in your PayJoy app.
Kind Regards,
PayJoy.
We would like to apologize for the overall service experience received, as this is not the type of service that we wish to render to you as our customer.
Should you wish to speak to us directly, please do not hesitate to chat with us on WhatsApp at https://wa.me/*** or via the chat option in your PayJoy app.
Kind Regards,
PayJoy.