1 reviews | Active since Jun 2025
Exploitation ********* business practices
I’ve been paying R252 weekly since 1 Nov 2024 to PayJoy for an Oppo A40, totaling over R8,500 so far for a phone worth R3,000 retail including vat .
This pricing was never clearly explained, and there was no transparent breakdown at the time of signing. It feels like I’ve been misled and exploited.
Under the Consumer Protection Act, I have the right to fair pricing, full disclosure, and reasonable terms. This is not just ********* it’s potentially ********.And just saying we included vat when the vat was paid many times over please man this is an exploitative business practice .This includes the MTN store I got the phone from .Sies man
I’m demanding a full cost breakdown,
If not resolved, I will escalate to the National Consumer Commission and explore legal action .
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your rental agreement, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy
Best regards,
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your rental agreement, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy
Best regards,