1 reviews | Active since Jan 2025
Do not buy from payjoy its just misery
I had 3 rental agreements with payjoy, all paid up. However only 1 account appears as closed and the remaining 2 are active. I have tried contacting payjoy and the most horrific part is that they say i must take it up with the credit bureaus however they are the ones that submitted incorrect information to the credit bureaus. After filing a complaint on hello peter, some person had the decency to call me and tell me i must call experian. when i call experian they say the creditor is the one that submitted false information. I would like to thank the person that informed me that i can submit a complaint to the NCR and i am doing that now. Its typical south african business practice that they only want your money after they are done with you. you are on your own. Ill never purchase anything from payjoy again. The suprising thing is once i file my complaint then you will take action cause its the NCR. Worst service ever
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your fully paid device, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your fully paid device, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
Payjoy
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the fully paid device, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when it is best; we can try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding the fully paid device, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when it is best; we can try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy