LM
Lerato M

1 reviews | Active since Apr 2014

18 May 2026, 11:08

DISGUSTING DATA BREACH AND INTERNAL ***** BY PAYJOY EMPLOYEES – POPIA VIOLATION

I am absolutely disgusted and appalled by the lack of security and internal data controls at PayJoy South Africa. Your employee, Kelebogile Lebogang Kabi, has ********ly abused her internal backend access and credentials to commit identity theft and ***** against me. Kelebogile *******ly accessed my personal profile, stole my South African ID number, and used it to *****ulently open unauthorized loans under my name. If that wasn't enough, she also handed my ****** ID number and personal account information over to her friend, Keamogetse Majola, who used my private information to hijack and exploit my Vumatel Wi-Fi account. This is a massive, syndicate-style operation happening right under PayJoy’s nose. These individuals are actively using PayJoy devices to **** innocent people and exploit consumer data for personal gain. Your internal security systems are a joke if your staff can freely pull client ID numbers to commit financial crimes and identity theft. I have already demanded a full forensic audit from PayJoy's privacy team, and I am opening a ******** case under the Cybercrimes Act with the South African Police Service (SAPS), as well as reporting this severe breach to the Information Regulator. PayJoy needs to take immediate action, fire this ******** employee, and cooperate with the police before more people are ****med!

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Replies (1)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply19 May 2026, 11:16
Official
Hi Lerato M
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process. 

Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.

Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out. 
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.


Best Regards,
Payjoy