SZ
Samuel Z

1 reviews | Active since Nov 2023

30 Sept 2024, 13:06

Debt trap

is a debt trap! Payjoy at MrPice Cellular-: Do not take or buy anything using PayJoy you will find yourself renting a product for twice the original price.

You will pay R12000 for A phone worth R6000 without knowing about it.

- The salesperson won't tell you that you are renting - They won't tell you that there is a 52% interest rate charged for the lease

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Replies (1)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply09 Oct 2024, 16:51
Official
Dear  Samuel Matantani Khosa Zitha,

I’m really sorry to hear about your experience with your PayJoy phone and the confusion regarding the interest. We strive to be transparent, and it’s concerning to hear that you feel this way.

Please reach out to our customer support team at *** so we can review your account and resolve this issue for you. Your satisfaction is important to us, and we appreciate the opportunity to make this right.

Thank you for bringing this to our attention!” 

Best regards,
PayJoy.