TM
Tshepang M
1 reviews | Active since Sept 2024
04 Oct 2024, 12:32
Customer not happy and feel ****med
I have been writting review about payjoy because of misinforming their customers and not satisfying customers. I have a case going on with them at the competions commision and i hope customers are aware of payjoy
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
09 Oct 2024, 16:31Dear Tshepang Theophilus Matome,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with our service. We aim to support our customers throughout their journey, and it’s concerning to learn that we fell short in your case.
We want to understand your situation better and help resolve the issue regarding your balance. Please reach out to us directly at *** so we can assist you more effectively.
Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Best regards,
PayJoy.
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with our service. We aim to support our customers throughout their journey, and it’s concerning to learn that we fell short in your case.
We want to understand your situation better and help resolve the issue regarding your balance. Please reach out to us directly at *** so we can assist you more effectively.
Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Best regards,
PayJoy.
Payjoy SA (Pty) Ltd's reply09 Oct 2024, 16:31
Official
Dear Tshepang Theophilus Matome,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with our service. We aim to support our customers throughout their journey, and it’s concerning to learn that we fell short in your case.
We want to understand your situation better and help resolve the issue regarding your balance. Please reach out to us directly at *** so we can assist you more effectively.
Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Best regards,
PayJoy.
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with our service. We aim to support our customers throughout their journey, and it’s concerning to learn that we fell short in your case.
We want to understand your situation better and help resolve the issue regarding your balance. Please reach out to us directly at *** so we can assist you more effectively.
Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Best regards,
PayJoy.