PS
Phumelele S
1 reviews | Active since Nov 2025
22 Dec 2025, 07:17
Credit Score Not Increased and Account Unreported
The last review I wrote I was promised over the phone that my account would be reported to TransUnion and/or Experian by the 15th of December. Sadly once again my score did not go up, I have now been paying for 5 months with not a single missed payment. There's still no report that I even have a PayJoy account on my credit score yet alone any increase on my score.
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
22 Dec 2025, 13:49Hi Phumelele S,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
Payjoy
Payjoy SA (Pty) Ltd's reply22 Dec 2025, 13:49
Official
Hi Phumelele S,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
Payjoy