PG
Pule G

1 reviews | Active since Dec 2024

02 Dec 2024, 14:11

Contract

Hi, I contacted one of the agent asking to cancel my contract because I lost my job and my phone is closed and I'm unable to pay. Can you help with that?

0
Replies (3)
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply04 Dec 2024, 12:20
Official
 Hi  Pule German
I’m glad we were able to resolve this issue during our phone call. 

We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.

If you have any further questions or concerns, feel free to reach out. We’re always here to assist you.

Thank you for your time and understanding.
Kind Regards,
PayJoy 
PG
Pule G's update04 Dec 2024, 12:33
Reviewer Update
On the 2nd December I wrote my frustrations concerning my cellphone contract but I realized that I wrote on the wrong platform given by an agent. I would to apologize for putting such review on the platform it was not meant to be like.

My apologies in deed.
Payjoy SA (Pty) Ltd
Payjoy SA (Pty) Ltd's reply05 Dec 2024, 16:28
Official
 Hi  Pule German
I’m glad we were able to resolve this issue during our phone call. 

We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.

If you have any further questions or concerns, feel free to reach out. We’re always here to assist you.

Thank you for your time and understanding.
Kind Regards,
PayJoy