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Mmatshepo M
1 reviews | Active since Dec 2024
11 Dec 2024, 14:02
Complaint
I have always been a fan of payjoy even referred some family members to them but what they did to me is that I settled my payjoy account and they kept texting me to pay even after settling and they also called di send them POP with the same account that I have been using but now I have been handed over where else I have already paid 🤔
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
17 Dec 2024, 15:44Dear Mmatshepo Mmatshepo,
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding your account, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding your account, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy
Payjoy SA (Pty) Ltd's reply17 Dec 2024, 15:44
Official
Dear Mmatshepo Mmatshepo,
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding your account, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding your account, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when is best for us to try again, or you can chat with us on your PayJoy app whenever it is convenient for you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy