RK
Reabetswe K
1 reviews | Active since Jul 2023
28 Jul 2023, 11:20
Complaint
I am sooo disappointed with PayJoy i paid my last installment and sent through proof of payment.For them to assist with deleting their App so that i can continue with using the phone.All of a sudden they can't pick up my information but i paid for almost a year.
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Replies (2)0
Replies (2)RK
Reabetswe K's updateReviewer Update
28 Jul 2023, 12:03I feel like this Payjoy is a **** because i have been payng for almost a year now my last payment they want proof of payment which i did send and all of sudden they can't verify my details,my phone is about to blocked and im not even owing them a cent.I cant can't lose all the money i have paid for the last year,now i dont have a phone because its blocked i am soooooo furious right now.I need the phone for my work.
RK
Reabetswe K's update28 Jul 2023, 12:03
Reviewer Update
I feel like this Payjoy is a **** because i have been payng for almost a year now my last payment they want proof of payment which i did send and all of sudden they can't verify my details,my phone is about to blocked and im not even owing them a cent.I cant can't lose all the money i have paid for the last year,now i dont have a phone because its blocked i am soooooo furious right now.I need the phone for my work.
Payjoy SA (Pty) Ltd's replyOfficial
31 Jul 2023, 11:06Good day,
Thank you for taking the time to share your concerns with us. We apologize for the inconvenience that this has caused you.
We have been tried to contact you on *** with no success.
Kindly note that your payment was allocated on the 28th July 2023.
To uninstall the PayJoy App, may you please connect the device to internet by means of mobile data/ internet data (not social bundle). Then, manually uninstall the PayJoy App.
Should you wish to speak to us, do not hesitate to contact us on: *** or ***
We thank you for being our loyal customer to PayJoy.
Kind regards,
PayJoy
Thank you for taking the time to share your concerns with us. We apologize for the inconvenience that this has caused you.
We have been tried to contact you on *** with no success.
Kindly note that your payment was allocated on the 28th July 2023.
To uninstall the PayJoy App, may you please connect the device to internet by means of mobile data/ internet data (not social bundle). Then, manually uninstall the PayJoy App.
Should you wish to speak to us, do not hesitate to contact us on: *** or ***
We thank you for being our loyal customer to PayJoy.
Kind regards,
PayJoy
Payjoy SA (Pty) Ltd's reply31 Jul 2023, 11:06
Official
Good day,
Thank you for taking the time to share your concerns with us. We apologize for the inconvenience that this has caused you.
We have been tried to contact you on *** with no success.
Kindly note that your payment was allocated on the 28th July 2023.
To uninstall the PayJoy App, may you please connect the device to internet by means of mobile data/ internet data (not social bundle). Then, manually uninstall the PayJoy App.
Should you wish to speak to us, do not hesitate to contact us on: *** or ***
We thank you for being our loyal customer to PayJoy.
Kind regards,
PayJoy
Thank you for taking the time to share your concerns with us. We apologize for the inconvenience that this has caused you.
We have been tried to contact you on *** with no success.
Kindly note that your payment was allocated on the 28th July 2023.
To uninstall the PayJoy App, may you please connect the device to internet by means of mobile data/ internet data (not social bundle). Then, manually uninstall the PayJoy App.
Should you wish to speak to us, do not hesitate to contact us on: *** or ***
We thank you for being our loyal customer to PayJoy.
Kind regards,
PayJoy