ZK
Zandy K
1 reviews | Active since Sept 2023
25 Oct 2023, 12:39
Best service from Penelope
I would personally love to extend my gratification to Penelope Mashiloane from PayJoy suppoert, at the end of September I made a payment for my payjoy device through Pay@ and I got rediculed service, mediocre assistance and kept being pulled from pillar to post but Penelope took over the grievance and my device is sorted and up to date now.
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Payjoy SA (Pty) Ltd's replyOfficial
17 Oct 2024, 13:41Dear Zandile Jane Khanye,
Thank you for taking the time to share your experience! We are so glad to hear that Penelope was able to assist you and resolve your issue. We strive for excellent service, and we are sorry to hear that your initial experience did not meet those standards.
Your feedback is invaluable to us, and we will continue to work on improving our support. If you ever need anything further, please do not hesitate to reach out.
Thank you for your patience and for recognizing Penelope's efforts! 😊
Best regards,
PayJoy
Thank you for taking the time to share your experience! We are so glad to hear that Penelope was able to assist you and resolve your issue. We strive for excellent service, and we are sorry to hear that your initial experience did not meet those standards.
Your feedback is invaluable to us, and we will continue to work on improving our support. If you ever need anything further, please do not hesitate to reach out.
Thank you for your patience and for recognizing Penelope's efforts! 😊
Best regards,
PayJoy
Payjoy SA (Pty) Ltd's reply17 Oct 2024, 13:41
Official
Dear Zandile Jane Khanye,
Thank you for taking the time to share your experience! We are so glad to hear that Penelope was able to assist you and resolve your issue. We strive for excellent service, and we are sorry to hear that your initial experience did not meet those standards.
Your feedback is invaluable to us, and we will continue to work on improving our support. If you ever need anything further, please do not hesitate to reach out.
Thank you for your patience and for recognizing Penelope's efforts! 😊
Best regards,
PayJoy
Thank you for taking the time to share your experience! We are so glad to hear that Penelope was able to assist you and resolve your issue. We strive for excellent service, and we are sorry to hear that your initial experience did not meet those standards.
Your feedback is invaluable to us, and we will continue to work on improving our support. If you ever need anything further, please do not hesitate to reach out.
Thank you for your patience and for recognizing Penelope's efforts! 😊
Best regards,
PayJoy