nC
natally C
1 reviews | Active since Dec 2022
24 Dec 2025, 09:12
Be careful of Payjoy
Payjoy is such a ****. I took a phone from payjoy on the 22/12/2025. I paid a handling fee of R575 no problem, The consultant set up the phone everything was fine. The following day 23/12/2025 Teljoy sends me my contract on the contract it says my first installment is due within 7 days. I then though no this will not work for me. Let me return the phone. When asking the consultant about the cancellation process. He said that i must give 30 days notice for a phone that is still in a box and the shocking part is while they cancelling you still need to pay the installment until the contract is cancelled for a phone that has never been used, still in a box and that i have for two days.
Helpful (0)
Replies (1)0
Replies (1)Payjoy SA (Pty) Ltd's replyOfficial
24 Dec 2025, 09:35Hi Natally C,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply24 Dec 2025, 09:35
Official
Hi Natally C,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
Payjoy
