TN
Thulile N
1 reviews | Active since Jan 2016
05 Apr 2026, 16:14
Bamboozled!!!
I am an unsatisfied customer. I got my phone today, when I checked my balance, I got the shock of my life, the interest is almost the price of the actual phone. I enquired about it and I was told I can return the phone, wait for 30 days for a resolution while I still pay the weekly payment. What kind of crazy business is that? I already paid R800 deposit that I will not get back then I would have to pay close to R900 for a phone that I do not have. How is that even legal
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
06 Apr 2026, 12:04Hi Thulile,
I’m happy we were able to sort the matter out during our call.
We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us.
Thanks again for your time and for allowing us to assist you.
Kind Regards,
Payjoy
I’m happy we were able to sort the matter out during our call.
We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us.
Thanks again for your time and for allowing us to assist you.
Kind Regards,
Payjoy
Payjoy SA (Pty) Ltd's reply06 Apr 2026, 12:04
Official
Hi Thulile,
I’m happy we were able to sort the matter out during our call.
We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us.
Thanks again for your time and for allowing us to assist you.
Kind Regards,
Payjoy
I’m happy we were able to sort the matter out during our call.
We greatly value your patience and support during this time. Your insights play a crucial role in helping us enhance our services and provide clear communication for all our customers.
Should anything else come up, or if you need further assistance, please don’t hesitate to contact us.
Thanks again for your time and for allowing us to assist you.
Kind Regards,
Payjoy