LM
Lerato M
1 reviews | Active since Aug 2021
05 Sept 2023, 16:34
bad work ethics
I never had so much bad services ever. A lady called earlier she wanted to talk to my husband, she sent me a whatsapp text asking if she can call me at 14;00 I said it was ok. when she called I told her that this is not my husbands number but ill pass on the message. the lady started using vulgar language even went to an extend of texting me on whatsapp when i said i will report her she deleted her messages but got some screenshot. there is no work ethics at all they are very bad
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Payjoy SA (Pty) Ltd's replyOfficial
12 Oct 2023, 08:29 Good day,
Thank you for taking the time to share your concerns with us.
We have tried to call you on *** as requested, but there was no answer. Furthermore, we sent you an email to advise on a suitable time to call you back, but there was no response.
It is customers like you that help us identify and improve on unpleasant customer service rendered. We are still determined to resolve your matter.
Should you wish to speak to us, do not hesitate to contact us at: *** or ***.
Kind regards,Customer Experience Representative
Thank you for taking the time to share your concerns with us.
We have tried to call you on *** as requested, but there was no answer. Furthermore, we sent you an email to advise on a suitable time to call you back, but there was no response.
It is customers like you that help us identify and improve on unpleasant customer service rendered. We are still determined to resolve your matter.
Should you wish to speak to us, do not hesitate to contact us at: *** or ***.
Kind regards,Customer Experience Representative
Payjoy SA (Pty) Ltd's reply12 Oct 2023, 08:29
Official
Good day,
Thank you for taking the time to share your concerns with us.
We have tried to call you on *** as requested, but there was no answer. Furthermore, we sent you an email to advise on a suitable time to call you back, but there was no response.
It is customers like you that help us identify and improve on unpleasant customer service rendered. We are still determined to resolve your matter.
Should you wish to speak to us, do not hesitate to contact us at: *** or ***.
Kind regards,Customer Experience Representative
Thank you for taking the time to share your concerns with us.
We have tried to call you on *** as requested, but there was no answer. Furthermore, we sent you an email to advise on a suitable time to call you back, but there was no response.
It is customers like you that help us identify and improve on unpleasant customer service rendered. We are still determined to resolve your matter.
Should you wish to speak to us, do not hesitate to contact us at: *** or ***.
Kind regards,Customer Experience Representative