NM
Nelisiwe M
1 reviews | Active since Mar 2025
18 Mar 2025, 16:18
Bad itc record
I took a phone with pay joy paid it in full, I took their app after 3 months on my phone, when I tried applying for a house I was declined because of pay joy that they didn't clear my name on their system so it shows like as if I didn't pay them for 3 months and I have bad itc....i regret taking a phone with them9
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
19 Mar 2025, 14:11Hi Nelisiwe silvia M
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your ITC report, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your ITC report, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy
Payjoy SA (Pty) Ltd's reply19 Mar 2025, 14:11
Official
Hi Nelisiwe silvia M
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your ITC report, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy
We appreciate you bringing this to our attention.
It seems there’s been some misunderstanding regarding your ITC report, and I apologize for any inconvenience this might have caused.
We attempted to give you a call to address the situation but were unable to connect. Let us know a convenient time for a callback, or you can easily reach us through the PayJoy app at your convenience.
We value your understanding and are grateful for the opportunity to provide clarity on this issue.
Kind Regards,
PayJoy