JS
Joshua S
1 reviews | Active since Nov 2024
21 Nov 2024, 13:00
Bad for business 😡😡
PayJoy is bad people don't go for PayJoy phone they full of problems with it comes by customer care I did pay my device 1 minute late it's shows pls make a payment I don't knw what went wrong there but chat with 1 of they what's app consultants but they come with different story's different people but will return my device in because I don't have time for this problem phone's of PayJoy it's like they want you money and don't wanna active you device and that's very bad 😡😡😡😡
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Payjoy SA (Pty) Ltd's replyOfficial
21 Nov 2024, 16:57Dear Joshua Smith
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding your payment, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when best we can try again, or you can chat to us on your PayJoy app whenever it is convenient to you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy
Payjoy SA (Pty) Ltd's reply21 Nov 2024, 16:57
Official
Dear Joshua Smith
Thank you for bringing this matter to our attention.
I understand there has been some confusion regarding your payment, and I sincerely apologize for any inconvenience this may have caused.
We tried to reach out to you by phone to help resolve the matter, but we were unable to reach you. Please let us know when best we can try again, or you can chat to us on your PayJoy app whenever it is convenient to you.
Thank you for your understanding, and we appreciate the opportunity to clarify this matter.
Best regards,
PayJoy