1 reviews | Active since Oct 2024
Bad Customer service from PayJoy
I went in to take a phone through PayJoy at Me Price last year. The process went well but could not he the phone because the IMEI number on the phone and the one on the system did not correspond. I canceled the whole thing. I received numerous emails that I am owing money for the phone. I went to the store to enquire they made me call the head offices and they said they are on it. I have received emails of demand. I don't have any phone with me. Your service is very bad. This is affecting my credit score I can't do anything now. This happened in Chatsworth,KZN.
: OUTSTANDING BALANCE OF R7142.36.
We refer to your account with PayJoy, which has been handed over to us for collection. Despite our previous communications and requests for payment, the outstanding amount of R7142.36 remains unpaid as of 04/12/2023.
Thank you for sharing your honest feedback regarding the contract cancellation.
We sincerely apologize for any inconvenience caused by the delay. As discussed in our recent phone conversation, your query has been resolved, and we have sent the proof of cancellation to you via email.
At PayJoy, we take pride in prioritizing our customers’ concerns and resolving them to the best of our abilities.
If you have any further questions, please don’t hesitate to contact us.
Warm regards,
PayJoy Team.
Thank you for sharing your honest feedback regarding the contract cancellation.
We sincerely apologize for any inconvenience caused by the delay. As discussed in our recent phone conversation, your query has been resolved, and we have sent the proof of cancellation to you via email.
At PayJoy, we take pride in prioritizing our customers’ concerns and resolving them to the best of our abilities.
If you have any further questions, please don’t hesitate to contact us.
Warm regards,
PayJoy Team.