RM
Rethabile M
1 reviews | Active since Feb 2021
27 Jan 2025, 08:45
BAD BAD BAD Service
Bad, Bad, Bad
They have this guy called Nkanyezi and he's so rude towards customers, and their agents are so *********** that they would fail to help you but they are so forward with a computerized answers.
I was patient with them when they were the one's in the wrong side of the stick but now my phone is closed and I am asking just for 10 minutes extension to be able to open my bank account and make a payment they tell me that "the system rejected your request". Mind you I've waited for them to fix a wrong they did and I was patient for 3 weeks without fighting or arguing with them.
If it was up to me I wouldn't even give them a single star
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
28 Jan 2025, 09:51Dear Rethabile Masia,
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.
Kind Regards,
Payjoy
Payjoy
Payjoy SA (Pty) Ltd's reply28 Jan 2025, 09:51
Official
Dear Rethabile Masia,
I’m glad we were able to resolve this issue during our phone call.
We appreciate your patience and understanding throughout this process. Your feedback helps us continue improving our services and ensure clarity for all of our customers.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
If you have any further questions or concerns, please feel free to reach out. We’re always here to assist you.
Thank you for your time and understanding.
Kind Regards,
Payjoy
Payjoy