KM
Kegomoditswe M
1 reviews | Active since Jul 2017
09 May 2025, 02:22
Bad
I bought a phone from Mr Price of Van Der Walt Street in Pretoria central where I was assisted by Fikile.We could not complete the contract as there was network issues with the app.We then opted to buy using the account and cancel the contract. To date the contract has not been canceled and we have not received the refund of the deposit we paid.All I'm getting is that the matter has been escalated.I need my refund back and the contract to be canceled.
Helpful (0)
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Replies (1)
Payjoy SA (Pty) Ltd's replyOfficial
09 May 2025, 10:43Hi Kegomoditswe M,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy.
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy.
Payjoy SA (Pty) Ltd's reply09 May 2025, 10:43
Official
Hi Kegomoditswe M,
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy.
I'm glad we could resolve the issue during our conversation. We truly appreciate your understanding and cooperation throughout this process.
Your feedback is invaluable in helping us improve our services and ensure effective communication for all our customers.
Should you have any other questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you once again for choosing PayJoy, and we look forward to continuing to serve you.
Best Regards,
PayJoy.