NN
Nontlantla N
1 reviews | Active since May 2023
07 Mar 2024, 16:24
angry client
ihave a terrible experience with payjoy i bought a phone with them mistakenly it was locked so they could not unlock it because the dat somehow was off t on the phone that was last year may so i returned it to edgars where i bought it and i called them with intentions of getting assistance they took me to and fro i ende up asking them to cancel the contract the supervisor on duty whos name is melody agreed and said i must return to edgars store in zevenwacht mall which i did to my suprise they havent collected their phone for almost 9 months and now they addedit on my credit record im very angry with payjoy i will never recommend them to anyone
Helpful (0)
Replies (3)0
Replies (3)NN
Nontlantla N's updateReviewer Update
08 Apr 2024, 12:50im still waiting on you replying to my complaint
NN
Nontlantla N's update08 Apr 2024, 12:50
Reviewer Update
im still waiting on you replying to my complaint
Payjoy SA (Pty) Ltd's replyOfficial
09 Apr 2024, 09:47 Good day Nontlantla
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Please be advised that your query has been escalated to the technical department to assist with collection of the device and cancelling.
Should you require any further assistance, we are available to chat on *** or you can email us at *** Kind RegardsCustomer Experience RepresentativeThe Payjoy Team
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Please be advised that your query has been escalated to the technical department to assist with collection of the device and cancelling.
Should you require any further assistance, we are available to chat on *** or you can email us at *** Kind RegardsCustomer Experience RepresentativeThe Payjoy Team
Payjoy SA (Pty) Ltd's reply09 Apr 2024, 09:47
Official
Good day Nontlantla
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Please be advised that your query has been escalated to the technical department to assist with collection of the device and cancelling.
Should you require any further assistance, we are available to chat on *** or you can email us at *** Kind RegardsCustomer Experience RepresentativeThe Payjoy Team
We would like to apologize for the overall service experience received as this is not the type of service that we wish to render to you as our customer.
Please be advised that your query has been escalated to the technical department to assist with collection of the device and cancelling.
Should you require any further assistance, we are available to chat on *** or you can email us at *** Kind RegardsCustomer Experience RepresentativeThe Payjoy Team
NN
Nontlantla N's updateReviewer Update
03 Jul 2024, 08:48you responded to my query and indeed you took the device at edgars please now remove my name from itc this thing is affecting my credi score now why do you do this reaaly guys i dont have your device but you still listed me as a bad payer im super angry with you
NN
Nontlantla N's update03 Jul 2024, 08:48
Reviewer Update
you responded to my query and indeed you took the device at edgars please now remove my name from itc this thing is affecting my credi score now why do you do this reaaly guys i dont have your device but you still listed me as a bad payer im super angry with you