ABSOLUTELY THE WORST EXPERIENCE I'VE EVER HAD WITH ANY COMPANY

If I could give this company zero stars, I would. I am currently struggling to resolve an identity ***** case with them, my identity was ****** and used to open an account with this company, and since inception of my case to date, this company has demonstrated a level of ineptitude and disregard for customers that is almost impressive in its consistency.

I am certain that their lack of customer service and effective internal processes is also the reason their systems are being targeted for committing identity *****.

The customer service is non-existent. After initially making them aware of this, I was sent from pillar to post and currently still being sent from pillar to post. There is no regard for the seriousness of my complaint and its consequences on my credit profile.

Constantly having to follow up on this case with no resolve has been mentally and emotionally exhausting. What really sealed the deal was the attitude. Every single interaction with service consultants from this company made it abundantly clear they do not care about their customers. At all. I’ve had more helpful conversations with a 2 year old, very sad.