You won't get refund at pay flex they ****med me

I'm disappointed with pay flex they claim that they refunded and allocated my funds to my bank account of which is not also no transaction says pay flex refunded on my account,the transaction for payment at temu was cancelled, pay flex took my money and they claimed that they refunded me of which not ,what I'm saying pay flex is a **** you won't be refunded be careful I regret to use pay flex they don't refund they are ****mer's