Worst service ever. I want access to my personal funds

Payflex contact me today or else I am taking this matter further. Customer service sucks!!!!!!! I HAVE MONEY THAT WAS PUT INTO MY PAYFLEX WALLET FROM A CANCELLATION FROM MAKRO. MY PERSONAL FUNDS. YOU BLOCKED MY ACCOUNT AND I TRIED VERIFYING MULTIPLE TIMES. I EMAILED PAYFLEX AND FOLLOWED ALL INSTRUCTIONS AND SENT ALL REQUIRED INFORMATION MULTIPLE TIMES. I NEED A FRIDGE ASAP AND NEED ACCESS TO MY PERSONAL FUNDS THAT WAS TRANSFERRED TO MY PAYFLEX ACCOUNT. I WILL NOT BEG FOR MY PERSONAL FUNDS AGAIN. SOMEONE CONTACT ME TODAY OR I AM TAKING THIS MATTER FURTHER. I NEED MY ACCOUNT UNBLOCKED . I HAVE BEEN WAITING FOR YOUR VUSTOMER SERVICE DEPARTMENT TO GET BACK TO ME FOR AGES AND AGES.