NW
Nicolette W

1 reviews | Active since Jan 2025

28 Jan 2025, 16:53

Worse service ever

Payments on 25th where made and show on app as paid but keep getting sms and balance is not updated. They do not read emails and when they respond is does not answer any question according to their list and my bank i miss R1057 payments. And this effect every negative. A lot of people are unhappy and no response and cant Even phone them. 😕

0
Replies (4)
payflex
payflex's reply29 Jan 2025, 07:50
Official
Sorry about this - We will try look into this ASAP. 
payflex
payflex's reply29 Jan 2025, 13:47
Official
We have escalated your query to our Dev team as your query is very complicated. 

We hope to have a answer by tomorrow. 
NW
Nicolette W's update30 Jan 2025, 08:38
Reviewer Update
I dont think it is so complicated. There was problems on system and your clients is paying the price look on facebook and all the complaints on hello peter all that people lost there limit due to payments that did not update correctly on system So it is easy fix it
payflex
payflex's reply30 Jan 2025, 08:54
Official
Thanks 

We will have a look.

Sorry for the delay.