Was **** to and issue not resolved 2 months later.

About 2 months ago, my payflex account suddenly stopped working as their ridiculous selfie verification system is broken.after about a month of back and forth, in which they constantly tired to blame me for their broken system, they eventually **** and advised that the government has outlawed the green book ID and hence they will not service me because I'm using "*******" identification. So go to home affairs and get the new card ID and payflexs broken system still can't verify me.