1 reviews | Active since Aug 2024
Very irate pensioner
On the 10th of August 2024, I ordered a TV set from one of Payflex's merchants called Snatcher. Days after I placed the order, I read a lot of negative reviews on media platforms regarding this merchant how they ****med people out of their cash. I immediately raised concerns via email to Payflex. I waited until the promised delivery date of 23 August 2024 have passed and no delivery transpired, I then requested a refund from Payflex, based on other Snatcher client experiences. According to a reply from Loago of Payflex via email, that my query have been escalated to their management, up until now I had no feedback and no refund. I am a 68yo pensioner and rely on my monthly pension. I would give Payflex a 5 star rating at any time, unfortunately Snatcher have dropped you big time.
We are so sorry to hear. Unfortunately as per our terms and conditions (https://payflex.co.za/terms-conditions/) that you agreed to specifically section 5.3. You accept all risk and liability related to the sale of the Goods by the Retailer and agree that we are not responsible for the delivery, suitability or quality of any Goods you have elected to purchase. You agree to contact and claim against the Retailer in the event of any issue with the Goods or if you wish to return any Goods.
However the directors of Snatcher have asked us to refer all delivery queries to them. Below are their details:
D i r k V a n G r e u n i n g 0 8 2 5 5 7 5 4 0 8
d i r k @ s n a t c h e r . c o . z a
H e i d i V a n G r e u n i n g 0 8 2 5 5 7 5 4 0 8
s a l e s @ n u - s e a s o n . c o . z a
h e i d i @ n u - s e a s o n . c o . z a
There address is:
15 0 4 C o l e e n R o a d
U n it 4 D , K i m o b u l t p a r k
J o h a n n e s b u r g
2 0 4 0
Regards
The Payflex Team
Best regards,
We are so sorry to hear. Unfortunately as per our terms and conditions (https://payflex.co.za/terms-conditions/) that you agreed to specifically section 5.3. You accept all risk and liability related to the sale of the Goods by the Retailer and agree that we are not responsible for the delivery, suitability or quality of any Goods you have elected to purchase. You agree to contact and claim against the Retailer in the event of any issue with the Goods or if you wish to return any Goods.
However the directors of Snatcher have asked us to refer all delivery queries to them. Below are their details:
D i r k V a n G r e u n i n g 0 8 2 5 5 7 5 4 0 8
d i r k @ s n a t c h e r . c o . z a
H e i d i V a n G r e u n i n g 0 8 2 5 5 7 5 4 0 8
s a l e s @ n u - s e a s o n . c o . z a
h e i d i @ n u - s e a s o n . c o . z a
There address is:
15 0 4 C o l e e n R o a d
U n it 4 D , K i m o b u l t p a r k
J o h a n n e s b u r g
2 0 4 0
Regards
The Payflex Team
Best regards,
Best regards,
Best regards,