Hellopeter
Share Your Experience
MJ
Megan J

1 reviews | Active since Jul 2018

29 Apr 2025, 14:50

Unhappy payflex customer

I am a loyal person and love using payflex BUT their customer service is pathetic! I have a problem that I want to query but they just send an automated message. My deduction is for 25th of the month. I see Saturday no deductions went off, only 1 order was paid. The other 3 says unsuccessful. Why deduct 1 order and arrears the others.I have money in my account. There is no problem with online limit. I then notice added R125 arrears to each order. And that I should do the payment by myself. I'm not paying the arrears. As it's not my problem that you didn't deduct. The app itself was also giving problem as to logging in. Now all of a sudden it's my fault? Check my online profile, I have never been in arrears. What is this a ****. I want to make payment but the proper payment not your added monies. I really wanne pay but not gonna pay R125x 3orders Madness!

0
Replies (2)
MJ
Megan J's update29 Apr 2025, 14:51
Reviewer Update
My details and contact me on ***

MJ
Megan J's update29 Apr 2025, 15:29
Reviewer Update
My phone is broken. I then put my Sim in another phone only to ge a message now if monet isn't paid in 7 days R375 will be added to each order. Omh! you guys are a bunch of ********s. To think I loved this app because it really helps. But you now conning people out of their money.