Unbelievably Bad For Merchants & Customers

I recently had a customer requesting to pay via Payflex on my online store so I tried to sign up as a merchant to offer this as a payment method on my website.

Turns out you cannot speak to a human who works there. The phone number is never answered or is dropped immediately, the WhatsApp number is a robot that tells you to email them to speak to a human, the Facebook page tells you they cant help due to privacy concerns and they don't reply to emails. Brilliant communication setup they have there!

I have emailed them on 3 different email addresses and I got one response from them telling me to email the other address. I have sent 6 follow up emails with no response.

The recent reviews for Payflex paint a very grim picture. I scrolled through the last 6 pages of reviews and there was only 1 good review. The most hilarious thing about this is that the only review they rep**** to was the solitary good review. A very brazen tactic that shows consumers how much they care about you... they don't unless you are praising them.

It's absolutely astounding how bad this company is. They will die a slow painful death if something isn't done to fix this. I will stay clear and use PayJustNow, they approved my application on the same day I app****. Must be a great time to be PayJustNow, so many unhappy customers from Payflex looking for an alternative.