Unauthorized Debit

I have been using PayFlex for over two years without issues, until recently. On 25 September, my account was deducted for R425. and R189, even though my regular payment date is the 15th of every month.

I have sent multiple emails to PayFlex support and called several times, but no one has responded. What’s worse is that the deducted amounts are not even reflecting on my PayFlex profile, I have no idea where this money is going.

Today, again, my account was debited without authorization, and I am unable to reach anyone at PayFlex. This is unacceptable, *********, and feels *****ulent.

I am asking PayFlex to urgently reverse the unauthorized deductions and provide clear communication about what is happening with my account. Their customer service has been nonexistent, and I want to warn others about this poor experience.