LN
Leranzo N
1 reviews | Active since Mar 2019
11 May 2023, 08:08
Unauthorized credit check
Please assist I did not consent to doing a credit check
Helpful (0)
Replies (1)0
Replies (1)
payflex's replyOfficial
11 May 2023, 13:16Hi Leranzo
The credit check was done with your full knowledge and permission.
You originally registered with us on 20 April 2023 via the Payflex App.
In the registration process, you provided your ID number, Email Address, and Mobile number, to which we sent a confirmation OTP to continue with the registration process.
Please see the video example here https://www.youtube.com/watch?v=lRpCji59NLE of how you would have captured your details and ID and also accepted the Terms and Conditions. Specifically, look 52 seconds into the video.
This gives Payflex consent to do a credit check in line with our T and C's. I refer to section 11.6. which states "You agree that we may seek information from any credit bureau when assessing your application and at any time during the existence of this Agreement."
Here is the link to the T and C's for ease of reference. https://payflex.co.za/terms-conditions/
Based on your Hello Peter review we assume you did not review the Terms and Conditions.
So the inquiry done on 20 April 2023 is in line with the agreement and the consent given to us by you when you originally registered with Payflex.
We do trust this helps explain.
Remember always review T and C's no matter what you are doing.
Regards
The Payflex Team.
The credit check was done with your full knowledge and permission.
You originally registered with us on 20 April 2023 via the Payflex App.
In the registration process, you provided your ID number, Email Address, and Mobile number, to which we sent a confirmation OTP to continue with the registration process.
Please see the video example here https://www.youtube.com/watch?v=lRpCji59NLE of how you would have captured your details and ID and also accepted the Terms and Conditions. Specifically, look 52 seconds into the video.
This gives Payflex consent to do a credit check in line with our T and C's. I refer to section 11.6. which states "You agree that we may seek information from any credit bureau when assessing your application and at any time during the existence of this Agreement."
Here is the link to the T and C's for ease of reference. https://payflex.co.za/terms-conditions/
Based on your Hello Peter review we assume you did not review the Terms and Conditions.
So the inquiry done on 20 April 2023 is in line with the agreement and the consent given to us by you when you originally registered with Payflex.
We do trust this helps explain.
Remember always review T and C's no matter what you are doing.
Regards
The Payflex Team.
payflex's reply11 May 2023, 13:16
Official
Hi Leranzo
The credit check was done with your full knowledge and permission.
You originally registered with us on 20 April 2023 via the Payflex App.
In the registration process, you provided your ID number, Email Address, and Mobile number, to which we sent a confirmation OTP to continue with the registration process.
Please see the video example here https://www.youtube.com/watch?v=lRpCji59NLE of how you would have captured your details and ID and also accepted the Terms and Conditions. Specifically, look 52 seconds into the video.
This gives Payflex consent to do a credit check in line with our T and C's. I refer to section 11.6. which states "You agree that we may seek information from any credit bureau when assessing your application and at any time during the existence of this Agreement."
Here is the link to the T and C's for ease of reference. https://payflex.co.za/terms-conditions/
Based on your Hello Peter review we assume you did not review the Terms and Conditions.
So the inquiry done on 20 April 2023 is in line with the agreement and the consent given to us by you when you originally registered with Payflex.
We do trust this helps explain.
Remember always review T and C's no matter what you are doing.
Regards
The Payflex Team.
The credit check was done with your full knowledge and permission.
You originally registered with us on 20 April 2023 via the Payflex App.
In the registration process, you provided your ID number, Email Address, and Mobile number, to which we sent a confirmation OTP to continue with the registration process.
Please see the video example here https://www.youtube.com/watch?v=lRpCji59NLE of how you would have captured your details and ID and also accepted the Terms and Conditions. Specifically, look 52 seconds into the video.
This gives Payflex consent to do a credit check in line with our T and C's. I refer to section 11.6. which states "You agree that we may seek information from any credit bureau when assessing your application and at any time during the existence of this Agreement."
Here is the link to the T and C's for ease of reference. https://payflex.co.za/terms-conditions/
Based on your Hello Peter review we assume you did not review the Terms and Conditions.
So the inquiry done on 20 April 2023 is in line with the agreement and the consent given to us by you when you originally registered with Payflex.
We do trust this helps explain.
Remember always review T and C's no matter what you are doing.
Regards
The Payflex Team.