CM
Cheryl M
1 reviews | Active since Jun 2013
24 Feb 2025, 19:04
Thank you Ketty.
These 5 stars are for Ketty. She is the agent that contacted me regarding a refund issue that was taking longer than expected. She was lovely - very professional and she followed up with the merchant to get things sorted out, giving me updates along the way. While it was difficult to get to speak to a Payflex agent in person, she definitely made up for it once we got there.
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payflex's replyOfficial
25 Feb 2025, 07:13Hello Cheryl
Thank you so much for taking the time to leave us a positive review.
We are delighted to hear that we were able to resolve the issue to your satisfaction.
We sincerely appreciate your patience and understanding throughout this process. It has been a pleasure working with you, and we apologize for any inconvenience caused.
Best,
The Payflex team
Thank you so much for taking the time to leave us a positive review.
We are delighted to hear that we were able to resolve the issue to your satisfaction.
We sincerely appreciate your patience and understanding throughout this process. It has been a pleasure working with you, and we apologize for any inconvenience caused.
Best,
The Payflex team
payflex's reply25 Feb 2025, 07:13
Official
Hello Cheryl
Thank you so much for taking the time to leave us a positive review.
We are delighted to hear that we were able to resolve the issue to your satisfaction.
We sincerely appreciate your patience and understanding throughout this process. It has been a pleasure working with you, and we apologize for any inconvenience caused.
Best,
The Payflex team
Thank you so much for taking the time to leave us a positive review.
We are delighted to hear that we were able to resolve the issue to your satisfaction.
We sincerely appreciate your patience and understanding throughout this process. It has been a pleasure working with you, and we apologize for any inconvenience caused.
Best,
The Payflex team