Terrible customer service

On 25 March 2025, I made a payment into my Payflex account, which has been processed on my end; however, the funds are not reflecting in my account. I reached out to your support team via email at *** on 26 March 2025, where I provided the necessary proof of payment along with my details (ID and cellphone number). Unfortunately, I have yet to receive a response.

Additionally, I have tried to contact your support center by phone but have been unable to get through.