Terrible customer service

Item: payflex
Rating: 1
Author: Bianca K

would give 0 terrible customer service and still no feedback even after sending them proof of taking a double payment

Helpful (0)

Replies (8)

payflex's replyOfficial

25 Feb 2025, 12:36

Hang in there - we are trying our best.

payflex's reply25 Feb 2025, 12:36

Official

Hang in there - we are trying our best.

Bianca K's updateReviewer Update

26 Feb 2025, 09:17

Still waiting nothing was allocated as the next payment date is still thee same

Bianca K's update26 Feb 2025, 09:17

Reviewer Update

Still waiting nothing was allocated as the next payment date is still thee same

payflex's replyOfficial

26 Feb 2025, 09:33

Hang in there - we are trying our best.

payflex's reply26 Feb 2025, 09:33

Official

Hang in there - we are trying our best.

Bianca K's updateReviewer Update

26 Feb 2025, 09:42

For almost a month now I'm hanging in there

Bianca K's update26 Feb 2025, 09:42

Reviewer Update

For almost a month now I'm hanging in there

payflex's replyOfficial

26 Feb 2025, 10:01

payflex's reply26 Feb 2025, 10:01

Official

Bianca K's updateReviewer Update

27 Feb 2025, 11:05

Still no feedback money still has not been allocated I'm still going to make 5 payments instead of 4 so money ****** basically and they just keep saying hang in there we are trying our best what trying your best to avoid the people you steel from?

Bianca K's update27 Feb 2025, 11:05

Reviewer Update

Bianca K's updateReviewer Update

27 Feb 2025, 11:25

Also very quick to send payment reminders but cant even get back to you about a double payment that was taken

Bianca K's update27 Feb 2025, 11:25

Reviewer Update

Also very quick to send payment reminders but cant even get back to you about a double payment that was taken

payflex's replyOfficial

03 Mar 2025, 14:21

payflex's reply03 Mar 2025, 14:21

Official