Subject: Request for Immediate Refund of Double Debited Amoun

To the Payflex Team,

I am writing in response to the ongoing issue regarding the unauthorized double debit from my account. Initially, the correct amount was not debited, so I paid it manually. However, Payflex then proceeded to debit my account again without my consent, resulting in an overpayment.

I have fulfilled my obligation by making the manual payment. The second debit was unauthorized, and it is unfair for me to bear the cost of an error on your part. I request that you refund the additional amount immediately and retain only the original amount owed.

This situation has caused me unnecessary stress, and I urge you to prioritize resolving this matter. I expect a prompt refund and confirmation that this issue has been rectified. Please ensure such incidents do not occur in the future.

Thank you for your attention to this matter.