Staggeringly *********** User Support

Staggeringly *********** staff.

Since September they having been having problems automatically processing 3-D secure payments, I have been manually going onto the website to process the payments. They claimed it was something wrong with my bank, yet when I logged onto the website it processed successfully, I have also checked with my bank and they confirmed everything with my Standard Bank World Elite Credit Card.

I then requested they remove the other debit cards I have on their website as they are incorrectly debiting the wrong bank account to which they rep**** they can only do it under special circumstances where there are no active PayFlex payment plans to which I had 8 active at the time.

I then paid off all the PayFlex payments and requested they now remove the debit cards off the website with a screenshot confirming everything it paid, to which, without even checking, they said that I still have active PayFlex payment plans and cannot remove the debit cards??

I also requested they increase my credit limit from R6000 as it dropped due to "failing to pay".

This is some staggeringly *********** ****.