nS
nicky S
1 reviews | Active since Apr 2011
18 Feb 2024, 12:25
Soooo angry
For years I absolutely loved payflex ,had no issues ,out of the blue I WENT ON YESTERDAY AMD MY AVAIL IS 0 THEY TOOK ALL THE CREDIT AWAY .I ALWAYS PAY ON TIME USED PAYFLEX 4 TIMES A MONTH ALWAYS PAID NO ISSUES BUT THEY NOW TAKE IT AWAY WITH NO REASON
The support team can only send me the same thing as long as you pay your account on time it will be fine
I DO MY ACCOUNT WAS ALWAYS PAID NO MATTER WHAT SO WHAT ARE THEY TALKONG ABOUT .
THIS IS REDICULOUS ITS DESCRIMINATION HOW AM I SUPPOSED TO BUILD MY CREDIT SCORE WHEN YOU DONT CARE ABOUT THE PEOPLE WHO ACTUALLY PAY
I WOULD NOT BE ANGRY IF I WASNT PAYING I WOULD UNDERSTAND BUT I MADE SURE THIS WAS ALWAYS PAID .
JUST BECAUSE MY CREDIT SCORE DECLINED MY PERSONAL REASON YOU DISCRIMATE WITH OUT REASON LIVID
Helpful (0)
Replies (5)0
Replies (5)
payflex's replyOfficial
18 Feb 2024, 14:26Hi Nicky
We are sorry your limit has been removed.
As a responsible lender we are obligated by the regulator to check a customers credit score and credit profile on a regular basis.
This is to ensure that we can prove to the regulator that we are not advancing any form or credit or spend limit to a client, to whom Payflex could put into a situation where they are not able to service their re-payments on time.
We do understand that you have a good track record with Payflex. But the overriding rule is your current position with all credit providers and your payment history with them as well.
So for your loans at other institutions, make sure to pay installments on or before due date, as this will improve your national credit score. If you miss payments with them, your national credit score will be negatively impacted and this in turn effects the limit provided to you by Payflex.
Regards
The Payflex Team
We are sorry your limit has been removed.
As a responsible lender we are obligated by the regulator to check a customers credit score and credit profile on a regular basis.
This is to ensure that we can prove to the regulator that we are not advancing any form or credit or spend limit to a client, to whom Payflex could put into a situation where they are not able to service their re-payments on time.
We do understand that you have a good track record with Payflex. But the overriding rule is your current position with all credit providers and your payment history with them as well.
So for your loans at other institutions, make sure to pay installments on or before due date, as this will improve your national credit score. If you miss payments with them, your national credit score will be negatively impacted and this in turn effects the limit provided to you by Payflex.
Regards
The Payflex Team
Best regards,
payflex's reply18 Feb 2024, 14:26
Official
Hi Nicky
We are sorry your limit has been removed.
As a responsible lender we are obligated by the regulator to check a customers credit score and credit profile on a regular basis.
This is to ensure that we can prove to the regulator that we are not advancing any form or credit or spend limit to a client, to whom Payflex could put into a situation where they are not able to service their re-payments on time.
We do understand that you have a good track record with Payflex. But the overriding rule is your current position with all credit providers and your payment history with them as well.
So for your loans at other institutions, make sure to pay installments on or before due date, as this will improve your national credit score. If you miss payments with them, your national credit score will be negatively impacted and this in turn effects the limit provided to you by Payflex.
Regards
The Payflex Team
We are sorry your limit has been removed.
As a responsible lender we are obligated by the regulator to check a customers credit score and credit profile on a regular basis.
This is to ensure that we can prove to the regulator that we are not advancing any form or credit or spend limit to a client, to whom Payflex could put into a situation where they are not able to service their re-payments on time.
We do understand that you have a good track record with Payflex. But the overriding rule is your current position with all credit providers and your payment history with them as well.
So for your loans at other institutions, make sure to pay installments on or before due date, as this will improve your national credit score. If you miss payments with them, your national credit score will be negatively impacted and this in turn effects the limit provided to you by Payflex.
Regards
The Payflex Team
Best regards,
nS
nicky S's updateReviewer Update
18 Feb 2024, 14:33How am I supposed to build up my credit history when you do this to people who are actually trying to fix it
nS
nicky S's update18 Feb 2024, 14:33
Reviewer Update
How am I supposed to build up my credit history when you do this to people who are actually trying to fix it
payflex's replyOfficial
18 Feb 2024, 14:43Hi Nicky
As per our explanation and based on your last comments we can deduce that you are in trouble with other credit providers, which confirms that we have had done the correct thing as per regulatory requirements.
The best thing is to service your debt and make right with the other credit providers first, which will in turn improve you credit score and credit history.
Payflex will then gladly review you again once this has been done.
Regards
The Payflex Team
As per our explanation and based on your last comments we can deduce that you are in trouble with other credit providers, which confirms that we have had done the correct thing as per regulatory requirements.
The best thing is to service your debt and make right with the other credit providers first, which will in turn improve you credit score and credit history.
Payflex will then gladly review you again once this has been done.
Regards
The Payflex Team
Best regards,
payflex's reply18 Feb 2024, 14:43
Official
Hi Nicky
As per our explanation and based on your last comments we can deduce that you are in trouble with other credit providers, which confirms that we have had done the correct thing as per regulatory requirements.
The best thing is to service your debt and make right with the other credit providers first, which will in turn improve you credit score and credit history.
Payflex will then gladly review you again once this has been done.
Regards
The Payflex Team
As per our explanation and based on your last comments we can deduce that you are in trouble with other credit providers, which confirms that we have had done the correct thing as per regulatory requirements.
The best thing is to service your debt and make right with the other credit providers first, which will in turn improve you credit score and credit history.
Payflex will then gladly review you again once this has been done.
Regards
The Payflex Team
Best regards,
nS
nicky S's updateReviewer Update
18 Feb 2024, 15:01Please do not make assumptions
nS
nicky S's update18 Feb 2024, 15:01
Reviewer Update
Please do not make assumptions
payflex's replyOfficial
18 Feb 2024, 16:24Best regards,
payflex's reply18 Feb 2024, 16:24
Official
Best regards,