LS
Laiken S

1 reviews | Active since Dec 2021

17 Jan 2025, 08:28

Service

I had issues with a supplier where funds weren’t traced , it was impressive how quickly they reached out to the supplier to trace the funds . However I do just feel the time on contacting telephonically shouldn’t be too long. Thank you Anna for your help .

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Replies (1)
payflex
payflex's reply17 Jan 2025, 08:33
Official
Hi Laiken

Thank you for taking the time to share your review. 

We're delighted to hear that Anna, our service champion, was able to meet your expectations. 

We also appreciate your feedback regarding the phone response time. Rest assured, we are looking into this area to ensure we improve our communication efficiency moving forward.

Thank you again for your valuable input!

Best,
The Payflex team