*** service

ZERO CUSTOMER SERVICE I have been trying to complete my online purchase for over 30 days, my account is setup correctly, I am within my limit and after taking a selfie to verify then the system tells me OOOps we were unable to verify, I cannot get through to the call centre a recording says they have high call volumes every day. Then eventually a consultant by the name of kutlwano is not assisting ne telling me i must go make myself a new id imagine nothing wrong with my id but i need to change feom green id to card just to verify myself i asked for a manager to contact me and still nothing i know people with green id that us quite fine but im being forced to get a new id to can use payflex the consultant is saying there is no other way to verify me i go to the bank i use that id i go to other accounts i use that id i even used it with pay just now so what **** is this they can keep there payflex an stick it where the sun dont shine