Selfie verification and no customer support system

They use to be good when starting off using them but now I think they are a no go zone believe me.They have a phone number that don't work their WhatsApp is ****ed up with a stupid robot just like the people working there that is not able to help you I have been struggling to sort out a selfie verification problem but they can't seem to help or understand that the problem is on their side thinking of not using them anymore due to poor service