CM
Charlene M
1 reviews | Active since May 2019
21 Dec 2024, 08:45
Sad
I contacting payflex over a month regarding cellphone number change .I have been sending selfies but still no response. This week my limit is 0 I have being paying on time for all purchase that made .even some settles. On Thursday I had a limit balance buy afternoon was 0 .Since Tuesday been calling call centre and just get an automated response line are busy.This is frustrating seriously.I do not think my limit should be affected as all payments to payflex are on time and was no contact to me .
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Replies (3)
payflex's replyOfficial
21 Dec 2024, 09:15Hello Charlene We perform regular credit checks and the credit bureau has reported what seems to be some kind of default at another financial institution which has impacted your credit score. So we will not be able to offer you a payment plan with Payflex at this time. We are not able to see the detail for privacy reasons. Please can you contact the credit bureau on (0861) 482 482. to enquire and clear the issue.
Best,
The Payflex team
Best,
The Payflex team
payflex's reply21 Dec 2024, 09:15
Official
Hello Charlene We perform regular credit checks and the credit bureau has reported what seems to be some kind of default at another financial institution which has impacted your credit score. So we will not be able to offer you a payment plan with Payflex at this time. We are not able to see the detail for privacy reasons. Please can you contact the credit bureau on (0861) 482 482. to enquire and clear the issue.
Best,
The Payflex team
Best,
The Payflex team
CM
Charlene M's updateReviewer Update
21 Dec 2024, 10:14Also you cal centr
CM
Charlene M's update21 Dec 2024, 10:14
Reviewer Update
Also you cal centr
payflex's replyOfficial
21 Dec 2024, 10:39payflex's reply21 Dec 2024, 10:39
Official