Robot support not working to resolve issues Contact number for support a waste of time as you are redirected back to a none functional robot

Made a final payment to Payflex on the 25th March which shows as pending since. The monies have come of my bank account same day. Used the contact us option and chatted to their robot in WhatsApp Given a answer that due to sync issues it will take up to 24 hrs to update. Waited the time and still not updated. Had round no 2 with the Robot but same answer. Was told to email if i want to speak to a Human. Did so on 4 occasions now and still no response from them. Payment still pending. Ive also sent a POP for the payment. Received the SMS for the Reminder for the deduction on the 1st April on Friday. Tried to phone the number I found on the app but just get a voice mail saying due to call volumes they will not be able to take my call I must send an email - Its just like a movie here!!!! Details of the transaction below Cell phone number *** • Pay Flex order number *** • Transaction date 26-03-2025 • Transaction value R299,66