Query Regarding Available Spend Limit

Dear Payflex Team,

I hope this message finds you well.

I would like to enquire about my available spend limit, as it currently shows R0 to R0, even though I have made my payments on time. Could you kindly assist me in understanding why my limit reflects this and if there is any additional information or action required on my side?

Your assistance in resolving this matter will be greatly appreciated.

Kind regards Papamani Shaun Fusa ***