Positive Payflex Customer with a Negative Hyperli experience.

I have been a happy customer with Payflex for going on 3 years, I am still incredibly grateful for the amazing service they provide.

I have given you a 4 star rating because I do believe Payflex has some room for improvement with the Merchants they deal with. Mainly because I have had bad experiences with atleast 2 vendors so far. I consider Payflex very reliable and in turn I almost blindly believe that the merchants they are associated with are reliable as well.

Unfortunately I have a really awful taste in my mouth with the service I am receiving from Hyperli in particular. I have purchased 5 items using Payflex but I only received 3, no further communication whatsoever.

This isn't Payflex's fault BUT I do believe you have a duty towards your clients to verify the reliability of vendors. A quick google search almost instantly generates an enormous amount of negative reviews for Hyperli.

I'm really disappointed but despite this I will continue using Payflex because you have never let me down and you provide an amazing convenience with the 4 equal part payments.

Please consider my plight as well as that of others when it comes to verifying merchants.

Thank you for your amazing service!