JS
Johan S
1 reviews | Active since Feb 2021
10 Sept 2024, 11:05
Payrex dinosaurs
The most disorganised company ever. I got a login I have been approved on their accounts for R5000. But if you want to use the service on any site it tells you that your credit record does not allow you. Then you contact their support team and they tell you you need to apply for a new card ID because of face requisition software. What disjointed company ever and that for R5000
Helpful (0)
Replies (8)0
Replies (8)
payflex's replyOfficial
10 Sept 2024, 11:31Hi Johan
Looking at the green ID book you sent, the photo must have been taken when you were in your teens and looks nothing like the photo you took on our verification system. To make matters worse there is no photo of you at the Department of Home affairs. Hence the suggestion to apply for a new ID card which will bring your records and latest photo up to date at the the Department of Home Affairs.
Due to this and the anomalies detected by our ***** system, we are not able to assist you until you apply for a new ID card.
We understand that this can frustrate customers, but our aim is to ensure we protect legitimate people from being taken advantage of by ********** as well.
So the ID verification process we require you to do is for your own protection.
Regards
The Payflex Team
Looking at the green ID book you sent, the photo must have been taken when you were in your teens and looks nothing like the photo you took on our verification system. To make matters worse there is no photo of you at the Department of Home affairs. Hence the suggestion to apply for a new ID card which will bring your records and latest photo up to date at the the Department of Home Affairs.
Due to this and the anomalies detected by our ***** system, we are not able to assist you until you apply for a new ID card.
We understand that this can frustrate customers, but our aim is to ensure we protect legitimate people from being taken advantage of by ********** as well.
So the ID verification process we require you to do is for your own protection.
Regards
The Payflex Team
Best regards,
payflex's reply10 Sept 2024, 11:31
Official
Hi Johan
Looking at the green ID book you sent, the photo must have been taken when you were in your teens and looks nothing like the photo you took on our verification system. To make matters worse there is no photo of you at the Department of Home affairs. Hence the suggestion to apply for a new ID card which will bring your records and latest photo up to date at the the Department of Home Affairs.
Due to this and the anomalies detected by our ***** system, we are not able to assist you until you apply for a new ID card.
We understand that this can frustrate customers, but our aim is to ensure we protect legitimate people from being taken advantage of by ********** as well.
So the ID verification process we require you to do is for your own protection.
Regards
The Payflex Team
Looking at the green ID book you sent, the photo must have been taken when you were in your teens and looks nothing like the photo you took on our verification system. To make matters worse there is no photo of you at the Department of Home affairs. Hence the suggestion to apply for a new ID card which will bring your records and latest photo up to date at the the Department of Home Affairs.
Due to this and the anomalies detected by our ***** system, we are not able to assist you until you apply for a new ID card.
We understand that this can frustrate customers, but our aim is to ensure we protect legitimate people from being taken advantage of by ********** as well.
So the ID verification process we require you to do is for your own protection.
Regards
The Payflex Team
Best regards,
JS
Johan S's updateReviewer Update
10 Sept 2024, 12:59Yes strong and exciting LOL
JS
Johan S's update10 Sept 2024, 12:59
Reviewer Update
Yes strong and exciting LOL
JS
Johan S's updateReviewer Update
10 Sept 2024, 13:01LOL yes everything to protect me even the inconviniance
JS
Johan S's update10 Sept 2024, 13:01
Reviewer Update
LOL yes everything to protect me even the inconviniance
JS
Johan S's updateReviewer Update
10 Sept 2024, 13:09I just wished your service was as quirky and arrogant as your reply.
JS
Johan S's update10 Sept 2024, 13:09
Reviewer Update
I just wished your service was as quirky and arrogant as your reply.
JS
Johan S's updateReviewer Update
10 Sept 2024, 13:12And talking about protection I can sign in on your system and see I am approved for R5000 LOL it is definitely for my protection LOL.
JS
Johan S's update10 Sept 2024, 13:12
Reviewer Update
And talking about protection I can sign in on your system and see I am approved for R5000 LOL it is definitely for my protection LOL.
payflex's replyOfficial
10 Sept 2024, 13:25👍
Best regards,
payflex's reply10 Sept 2024, 13:25
Official
👍
Best regards,
JS
Johan S's updateReviewer Update
10 Sept 2024, 13:25Yes sorry strong and extinct
JS
Johan S's update10 Sept 2024, 13:25
Reviewer Update
Yes sorry strong and extinct
payflex's replyOfficial
10 Sept 2024, 13:28Best regards,
payflex's reply10 Sept 2024, 13:28
Official
Best regards,