EL
Ernest L

1 reviews | Active since Jan 2022

29 Oct 2024, 17:54

**** payment possibility, with extra charges warned if skipped, after charge error. I want to pay but they lie that you can on their website.

They bind my phone number to a payment, then deny me making an account with it to pay my charge today, which was declined by an error. The email was ignored on the purchase, so I can't create an account for paying my charge. They state I must pay on the website or get excessive extra charges, yet there's absolutely no way pay anymore. Sort it out and don't make extra charges for your **** web payment system.

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Replies (1)
payflex
payflex's reply30 Oct 2024, 06:54
Official
Good day Ernest

Thank you for writing to us.

We want to assure you that one of our dedicated support agents is currently reviewing your inquiry and will reach out to you shortly with feedback. 

We apologize for any inconvenience this may have caused and appreciate your patience.

Best,
The Payflex team