NM
Naledi M
1 reviews | Active since Dec 2017
25 Oct 2024, 10:23
Payment Overcharged
I'm so upset because the app charged me twice and three times for two orders. I sent several emails to *** and received no response. I called the helpdesk again, but the phone is always busy, and the one time I got through, it was just as useless because I was told to send a bank statement, which I did, and I have yet to receive any assistance.
Helpful (0)
Replies (3)0
Replies (3)
payflex's replyOfficial
25 Oct 2024, 13:35Good day Naledi
Upon checking, we note that your query was resolved and responded to by our support team.
We understand that it can be frustrating to wait for a resolution, but we want to remind you that Hellopeter is not our support platform.
However, we appreciate your feedback. Please confirm if everything is in order.
Best,
The Payflex team
Upon checking, we note that your query was resolved and responded to by our support team.
We understand that it can be frustrating to wait for a resolution, but we want to remind you that Hellopeter is not our support platform.
However, we appreciate your feedback. Please confirm if everything is in order.
Best,
The Payflex team
Best regards,
payflex's reply25 Oct 2024, 13:35
Official
Good day Naledi
Upon checking, we note that your query was resolved and responded to by our support team.
We understand that it can be frustrating to wait for a resolution, but we want to remind you that Hellopeter is not our support platform.
However, we appreciate your feedback. Please confirm if everything is in order.
Best,
The Payflex team
Upon checking, we note that your query was resolved and responded to by our support team.
We understand that it can be frustrating to wait for a resolution, but we want to remind you that Hellopeter is not our support platform.
However, we appreciate your feedback. Please confirm if everything is in order.
Best,
The Payflex team
Best regards,
NM
Naledi M's updateReviewer Update
25 Oct 2024, 13:50Good day,
I think I am very much aware that that Hellopeter is not your support platform no need to tell me, yet it took me logging the complain on this platform for you to respond to my query. Absolutely unacceptable.
I think I am very much aware that that Hellopeter is not your support platform no need to tell me, yet it took me logging the complain on this platform for you to respond to my query. Absolutely unacceptable.
NM
Naledi M's update25 Oct 2024, 13:50
Reviewer Update
Good day,
I think I am very much aware that that Hellopeter is not your support platform no need to tell me, yet it took me logging the complain on this platform for you to respond to my query. Absolutely unacceptable.
I think I am very much aware that that Hellopeter is not your support platform no need to tell me, yet it took me logging the complain on this platform for you to respond to my query. Absolutely unacceptable.
payflex's replyOfficial
25 Oct 2024, 13:51Best regards,
payflex's reply25 Oct 2024, 13:51
Official
Best regards,