Payment dates, payment updates and debit dates DO NOT MATCH

Shocking communication updates regarding payments and when trying to investigate the site keeps saying “oops something went wrong”

I have several payments that were supposed to come off today Saturday 25 Jan 2025.

I wake up to a message that says my payment was unsuccessful so I logged in and managed to make a manual payment.

I then go through the list and see another payment says “DEFAULTED” but the payment is due TODAY 25/01/2025 and when I tried to make a manual payment the page lags and then says “oops something went wrong” and logs me out. I try to log back on and it says “sorry we can’t find any match to your credentials” (it does that a lot).

Add to this, even though I was under the impression that these payments were all due today, and funds were available, I’m still receiving notifications from payflex telling me my payments are due in 4 days time??!!! They have no clue what is going on! So frustrating. I’ve never defaulted on a payment but now I’m told at 7.30am on the payment due date that I’ve “defaulted”??? And it won’t let me make a payment or log back in. Utter *******. Payflex sort yourselves out!!! Shocking shocking shocking!!!