MI
Megan I
1 reviews | Active since Apr 2018
29 Oct 2020, 10:22
Payflex... Useless!
I placed an order with Cotton On... Playflex took my first installment... this was 19 October. My order failed for some unknown reason... Payflex is now collecting the next installment in 4 days time for an order I didnt receive. I have emailed them, they tell me to deal with Cotton On directly... I deal with cotton on and they pass me back to Payflex and my bank.. Cotton on passes, refuses to assist me.., Payflex refuses to assist me by cancelling the payment plan and releasing my deposit... My bank will reverse my money in 10 days at MY COST! Payflex has no people that actually know how to assist clients. They are useless yet they are holding the funds! Never use payflex ever again!!!!
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payflex's replyOfficial
29 Oct 2020, 10:43Hi Megan, Apologies for this, Payflex takes all queries very seriously and will ensure your concerns are resolved. Please can you send your query to *** for the attention of Chris. He will ensure this matter is resolved immediately for you. Have a great day!
Best regards,
payflex's reply29 Oct 2020, 10:43
Official
Hi Megan, Apologies for this, Payflex takes all queries very seriously and will ensure your concerns are resolved. Please can you send your query to *** for the attention of Chris. He will ensure this matter is resolved immediately for you. Have a great day!
Best regards,
MI
Megan I's updateReviewer Update
29 Oct 2020, 10:45the email is blocked out
MI
Megan I's update29 Oct 2020, 10:45
Reviewer Update
the email is blocked out