PAYFLEX POOR CUSTOMER SERVICE

For a week already am struggling to use PayFlex. Have send numerous of emails to support. Phone number just go to voice note. Issues don't get resolve with all the ticket numbers I do have. The chatbot is also hopeless, the whatsapp isn't a help either. They are quick to receive a payment when you make one but still can sort out the persisting issue that is going into it's second week.