RR
Rob R
1 reviews | Active since Sept 2020
09 Jun 2023, 10:44
PayFlex poor customer service
Payflex changed my limit without notifying me and then supp**** a reason after I contacted them that it is dues to Macro Economic Reasons. Does nit sound correct would not do business with this company.
Helpful (0)
Replies (4)0
Replies (4)
payflex's replyOfficial
09 Jun 2023, 12:18Hi Rob
Thanks for your review.
As mentioned in the various responses to you, Payflex has the right to protect itself against various external factors to ensure we remain in business. These decisions may not sit well with customers. It is very difficult to keep everyone happy all of the time. But we try our best.
When your credit score improves, please contact Payflex again and we will be glad to re-look at your spend limit.
Please make sure to keep all your loans and accounts paid up with other institutions, as our system takes that into consideration when re-assessing your application.
Regards
The Payflex Team
Thanks for your review.
As mentioned in the various responses to you, Payflex has the right to protect itself against various external factors to ensure we remain in business. These decisions may not sit well with customers. It is very difficult to keep everyone happy all of the time. But we try our best.
When your credit score improves, please contact Payflex again and we will be glad to re-look at your spend limit.
Please make sure to keep all your loans and accounts paid up with other institutions, as our system takes that into consideration when re-assessing your application.
Regards
The Payflex Team
Best regards,
payflex's reply09 Jun 2023, 12:18
Official
Hi Rob
Thanks for your review.
As mentioned in the various responses to you, Payflex has the right to protect itself against various external factors to ensure we remain in business. These decisions may not sit well with customers. It is very difficult to keep everyone happy all of the time. But we try our best.
When your credit score improves, please contact Payflex again and we will be glad to re-look at your spend limit.
Please make sure to keep all your loans and accounts paid up with other institutions, as our system takes that into consideration when re-assessing your application.
Regards
The Payflex Team
Thanks for your review.
As mentioned in the various responses to you, Payflex has the right to protect itself against various external factors to ensure we remain in business. These decisions may not sit well with customers. It is very difficult to keep everyone happy all of the time. But we try our best.
When your credit score improves, please contact Payflex again and we will be glad to re-look at your spend limit.
Please make sure to keep all your loans and accounts paid up with other institutions, as our system takes that into consideration when re-assessing your application.
Regards
The Payflex Team
Best regards,
RR
Rob R's updateReviewer Update
09 Jun 2023, 13:11My credit score is perfect as per my email to your COO Craig Olsen. By hiding behind your terms to protect the liquidity of your business you have put your clients (retailers at risk). I will be reporting this matter to the various regulatory bodies to take action. Your own response puts doubt on PayFlex's ability to meet its own liabilities to customers and retailers. The business could be trading *****ulently if your own statement is true.
RR
Rob R's update09 Jun 2023, 13:11
Reviewer Update
My credit score is perfect as per my email to your COO Craig Olsen. By hiding behind your terms to protect the liquidity of your business you have put your clients (retailers at risk). I will be reporting this matter to the various regulatory bodies to take action. Your own response puts doubt on PayFlex's ability to meet its own liabilities to customers and retailers. The business could be trading *****ulently if your own statement is true.
payflex's replyOfficial
09 Jun 2023, 13:14Hi Rob
Thanks for your opinion.
Thanks for your opinion.
Best regards,
payflex's reply09 Jun 2023, 13:14
Official
Hi Rob
Thanks for your opinion.
Thanks for your opinion.
Best regards,
RR
Rob R's updateReviewer Update
09 Jun 2023, 13:23Only a pleasure, happy to continue shopping at PayJustNow.
RR
Rob R's update09 Jun 2023, 13:23
Reviewer Update
Only a pleasure, happy to continue shopping at PayJustNow.